Shipping and Return Policies
FREE SHIPPING ON ALL US ORDERS under 1lb. Shipping rates are automatically calculated.
Orders are processed and shipped within 2 days business days when selecting "Express Shipping" at checkout. All other shipping methods are processed and shipped within 3-7 days. You will receive an email with a link to track your package once your order has shipped.
RETURNS AND EXCHANGES
Satisfaction guaranteed - if you aren't 100% happy with your order, Soho Blondes is happy to offer full returns and exchanges, less initial shipping fees.
Returns and exchanges must be shipped within 10 days of delivery for a full refund.
After 10 days of delivery, all orders are final sale. Purchases made with a discount beyond 10% are final sale.
All items must be returned in their original state, with original packaging included and no signs of wear.
Please note that we do not accept returns or exchanges that indicate any tampering with the hair or packaging. We do not offer returns or exchanges of hair extensions if the safety seal on the packaging has been broken.
To return your items, please contact us within 10 days of your order at firstname.lastname@example.org with the subject “Return” and your order number.
You must purchase a shipping label through your preferred carrier.
We recommend that you send your return with a tracking number because Soho Blondes will not be responsible for lost returns.
To contact us about exchanges please email at email@example.com with the subject “Exchange” and your order number.
Please note that Soho Blondes is not responsible for items that have been verified as delivered and subsequently end up lost or stolen.
Given that we work to fulfill orders ASAP, all orders are final once placed (including pre-order). Please ensure you're confident in your purchase before submitting your order.